Responsible Gaming
Gaming Should Be Entertainment
At Parimatch India, we believe that online gaming and betting should be enjoyed as a form of entertainment only. It is not a way to earn money or solve financial problems. Please gamble responsibly and only with money you can afford to lose.
If you find yourself struggling with your gaming habits, help is available.
Age Verification
Online gaming in India is restricted to individuals who are 18 years of age or older. By accessing Parimatch India, you confirm that you meet the legal age requirement in your jurisdiction and that you are not prohibited from gambling under any applicable laws.
We take age verification seriously and reserve the right to request proof of identity at any time.
Warning Signs of Problem Gambling
Please be aware of the following warning signs that may indicate problem gambling:
- Chasing Losses: Continuing to gamble to recover money you've lost
- Hiding Your Gambling: Being secretive about your gaming activities or the amount wagered
- Spending More Than Planned: Wagering more money or for longer periods than intended
- Neglecting Responsibilities: Missing work, school, or family commitments due to gambling
- Financial Strain: Borrowing money or facing financial difficulties because of gambling
- Increased Tolerance: Needing to gamble with larger amounts to achieve the same excitement
- Mood Changes: Becoming irritable or anxious when unable to gamble
- Failed Attempts to Quit: Repeatedly trying and failing to reduce or stop gambling
- Using Gambling to Escape: Gambling to cope with stress, anxiety, depression, or other emotions
If you recognize any of these signs in your behavior, please seek help immediately.
Self-Help Tools & Responsible Gaming Features
Parimatch India provides several tools to help you maintain control over your gaming:
- Deposit Limits: Set a maximum amount of money you can deposit within a specified timeframe (daily, weekly, or monthly)
- Loss Limits: Establish a maximum amount you are willing to lose over a given period
- Reality Checks: Receive periodic reminders about the time and money you have spent while gaming
- Session Time Limits: Set a maximum duration for each gaming session
- Self-Exclusion: Temporarily or permanently exclude yourself from your account, preventing access for a set period
- Account Closure: Permanently close your account if you wish to stop gambling
To access these tools, please contact our customer support team or visit your account settings.
Support Organizations & Help Resources
If you or someone you know is struggling with problem gambling, the following organizations offer free, confidential support:
India-Based Resources
- AASRA (Association for Social and Self Realization to Contribute to Society): Provides mental health support and counseling services. Contact: +91 9820 466 726
- iCall: 24/7 emotional support helpline. Contact: 9152 987 821 | Website: www.icallhelpline.org
- Vandrevala Foundation: Mental health crisis intervention and counseling. Contact: 9999 666 555
International Resources
- GamCare (UK): www.gamcare.org.uk
- GamStop (UK): www.gamstop.co.uk
- Gambling Help Online (Australia): www.gamblinghelponline.org.au
- Responsible Gambling Council (Canada): www.responsiblegambling.org
- National Council on Problem Gambling (USA): www.ncpgambling.org
- Bundeszentrale für gesundheitliche Aufklärung (Germany): www.bzga.de
Seek Help Today
If you are experiencing gambling-related problems or have concerns about your gaming habits, please reach out for help immediately. There is no shame in seeking support, and professional help is available.
Your well-being is important to us. If you need assistance, contact one of the support organizations listed above or speak with a Parimatch India customer support representative.
Remember: It's never too late to ask for help.